How battery and inverter warranties work on products we sell.
Automotive and inverter batteries are typically sold with a two-stage warranty: a Free Replacement period, during which a genuinely defective battery is replaced at no cost, followed by a Pro-Rata period, during which a defective battery is eligible for a partial-cost replacement, scaled down the longer you've owned it.
The exact Free Replacement and Pro-Rata durations vary by product and manufacturer — check the specific product's page for its warranty terms, or the physical warranty card included with your battery.
Contact us via the Contact page or WhatsApp with your order number and a description of the issue. Warranty claims are honored according to the manufacturer's published terms for that product.
Installation by an unauthorized technician, physical damage, or misuse typically voids a manufacturer's warranty — the same way it would at any authorized dealer.