Product returns for defective, damaged, or incorrect items.
You're entitled to a return or replacement if the product delivered is defective, damaged in transit, significantly different from what was described, or not what you ordered.
[Pending] — the number of days customers have to request a return needs a business decision; several competitor battery retailers in India use a 7-day window as a reference point, but that is their policy, not a decision made for this business yet.
If you're looking to exchange an old battery for credit toward a new one at the time of purchase, see our Old Battery Buyback Policy — that's a separate program from returning a product you're unsatisfied with.